Terms & conditions

  1. CUA50725 Diploma of Graphic Design - Terms and Conditions

    The Australian Academy of Graphic Design is owned and operated by Further Learning Australia Pty Ltd “Registered Training Organisation (RTO Code 46046), enabling us to offer you the nationally accredited MSF50222 - Diploma Course of Graphic Design. This is a Vocational Education and Training (VET) Accredited Course which is regulated by the Australian Skills Quality Authority (ASQA). This ensures that the course meets quality assurance requirements. The following Terms and Conditions apply:

    1. All enrolments are subject to written acceptance and Further Learning Ltd (hereafter referred to as the Australian Academy of Graphic Design) reserves the right to decline any enrolment application for any reason it sees fit.

    2. If an enrolment is declined, irrespective of the reason, the prospective student will receive a full and complete refund of any course fees paid.

    3. Course places are assigned on an individual basis and are not transferrable to a third party either during or prior to course commencement.

    4. If a student decides to withdraw from the course within 14 calendar days of enrolment, they can request a full and complete refund of course fees paid. No refunds will be issued after 14 days.

    5. As this course is a part-time online course, it does not qualify for a student visa. No visa is necessary to study this course. The Australian Academy of Graphic Design is not a registered CRICOS provider. You should contact the appropriate Government Department regarding your visa conditions and restrictions.

    6. All students are required to supply a Unique Student Identifier number to the academy as part of their enrolment. We can assist you in applying for and supplying your USI number, if authorised by you. The Australian Academy of Graphic Design has a registered facility to verify each USI before issuance of any certification. No VET supplier, including the Australian Academy of Graphic Design can issue a certificate for a VET qualification without being supplied with a student’s USI.  Exemptions to the USI requirements may apply including for international students studying onshore and outside of Australia.

    7. The Australian Academy of Graphic Design reserves the right to terminate a student's enrolment at any time if we deem their behaviour inappropriate and/or unacceptable. The Australian Academy of Graphic Design has discretion as to whether fees should be refunded in whole, in part, or at all, in such circumstances.

    8. While the Australian Academy of Graphic Design makes every effort to ensure that a student is assigned to the same trainer throughout their course, circumstances may arise which will result in some assignments being marked by another qualified trainer.

    9. If a student wishes to continue their study beyond the standard study period, it may be possible to extend their course for an extension fee, subject to restrictions and limits depending on the level of the course. Should you require additional time to complete the course, you must communicate with your assessor and apply for an extension. Standard extensions fees are as follows: $125 for each additional month requested beyond the student’s original course end date. No refund will be approved for any extension period not utilized.

    10. A qualification will only be granted upon successful completion of all assignments for the given course and full payment of all course fees. Students must have no outstanding balance in order to graduate or receive their qualification certificate.

    11. In the case where assignments do not meet the required standard, the student will receive support from their trainer and be given the opportunity to resubmit the relevant assignments subject to the Resubmission Policy available through the Online Learning Centre.

    12. The student agrees to grant to the Australian Academy of Graphic Design, in respect of any course work produced by them for an assignment as part of the course, a perpetual royalty-free license.

    13. The Australian Academy of Graphic Design reserves the right to record and retain a student's personal data on the company's administration systems. This data includes but is not limited to the student's name, postal address, email address and telephone number.

    14. The Australian Academy of Graphic Design reserves the right to record and retain a student's course work, trainer feedback and results on the company's administration system.

    15. The student agrees to adhere to all of the Australian Academy of Graphic Design's QA Policies and Procedures available to view in the CUA50725 Diploma of Graphic Design handbook, within the Online Learning Centre.  The Australian Academy of Graphic Design reserves the right to amend policies and procedures without prior notice. It is recommended that students periodically review these.

    16. The student agrees with the privacy policy, published in the CUA50725 Diploma of Graphic Design Student Handbook, and outlines in more detail our use of your data. The Australian Academy of Graphic Design reserves the right to amend the policy without prior notice in line with relevant legislation.

    17. The Australian Academy of Graphic Design reserves the right to share student’s work internally and to post on the Student Forum and on the Australian Academy of Graphic Design's closed social media platforms.

    18. The Australian Academy of Graphic Design reserves the right to amend and/or update these Terms and Conditions. It is recommended that students review these Terms and Conditions upon enrolment and through the Online Learning Centre.

    19. Where applicable, promotional discounts apply to all new enrolments of all courses offered by Australian Academy of Graphic Design. Promotional discounts are not valid for any additional fees, materials, or certifications purchased separately.

    REF20230712

    General Terms and Conditions for all other courses:

    1. All enrolments are subject to written acceptance and Further Learning Ltd (hereafter referred to as the Australian Academy of Graphic Design) reserves the right to decline any enrolment application for any reason it sees fit.

    2. If an enrolment is declined, irrespective of the reason, the prospective student will receive a full and complete refund of any course fees paid.

    3. Course places are assigned on an individual basis and are not transferrable to a third party either during or prior to course commencement.

    4. If a home study student decides to withdraw from their course within 14 days of enrolment they can request a full and complete refund of course fees paid. No refunds will be issued after 14 days.

    5. If a classroom student decides to withdraw from their course for any reason they can request a full and complete refund of course fees paid if the request is made within the following timeframes:

    Before the second class for Saturday classroom students

    Before the third class for weeknight classroom students

    No refunds will be issued outside of the timeframes specified above.

    6. As our classroom-based courses are part-time, they do not qualify for a student visa. There may be other visas available to students, but we cannot assist with any visa applications. It is the responsibility of the student to ensure they have the required visa to study in our part time classroom courses. It is not the responsibility of the Australian Academy of Graphic Design to determine the eligibility of students for classroom study nor to arrange visas. No visa is necessary for our home study courses.

    7. If the number of students enrolled in a class does not reach the minimum required by the academy, we reserve the right to cancel the class. In the event of cancellation, the academy will notify students as soon as possible and provide a full refund of any fees paid.

    8. The Australian Academy of Graphic Design reserves the right to make changes and improvements to course content, curriculum, structure, assessments and assessment criteria without prior notice.

    9. The Australian Academy of Graphic Design reserves the right to make changes to accrediting partners without notice.

    10. The Australian Academy of Graphic Design reserves the right to terminate a student's enrolment at any time if we deem their behaviour inappropriate and/or unacceptable. The Australian Academy of Graphic Design has discretion as to whether fees should be refunded in whole, in part, or at all, in such circumstances.

    11. While the Australian Academy of Graphic Design makes every effort to ensure that a student is assigned to the same tutor throughout their course, circumstances may arise which will result in some assignments being marked by another qualified tutor.

    12. If a student wishes to continue their study beyond the standard study period, it may be possible to extend their course for a year for an extension fee, subject to restrictions and limits depending on the level of the course.

    13. If a classroom student wishes to move intake, or graduate early from the classes, they are liable for a moving fee.

    14. A qualification will only be granted upon successful completion of all assignments for the given course and full payment of all course fees. Students must have no outstanding balance in order to graduate or receive their qualification certificate.

    15. In the case where assignments do not meet the required standard, the student will receive support from their tutor and be given the opportunity to resubmit the relevant assignments subject to the Resubmission Policy available through the Online Learning Centre.  

    16. The student agrees to grant to the Australian Academy of Graphic Design, in respect of any course work produced by them for an assignment as part of the course a perpetual royalty-free licence.

    17. Where a student brings materials, equipment and/or personal items to his/her classes, or on class trips, the student will take full responsibility for the safety and security of these items. The Australian Academy of Graphic Design will take no responsibility for the safety and security, including damage to or loss of any student property.

    18. The Australian Academy of Graphic Design will endeavour to deliver classes to the agreed schedule.  If you enrol in a physical classroom course and we must cancel one or more classes due to circumstances outside our control (e.g. COVID-19 restrictions, travel disruption, red weather warning etc), we will provide these classes online at no extra charge, and no refund will be applicable.    

    If unable to facilitate an online class in lieu of a physical class, the Australian Academy of Graphic Design will reschedule any class that is cancelled due to any unforeseen circumstance beyond our control.  The Australian Academy of Graphic Design will reschedule the class to a date and study mode based on venue and tutor availability. The choice of rescheduled date and venue is at the discretion of the Australian Academy of Graphic Design.  No full or partial refunds will be given for rescheduled classes.  

    19. The Australian Academy of Graphic Design does not permit video recording during classroom sessions. Students are encouraged to take notes and audio recording during classroom sessions is permissible.

    20. The Australian Academy of Graphic Design reserves the right to record and retain a student's personal data on the company's administration systems. This data includes but is not limited to the student's name, postal address, email address and telephone number.

    21. The Australian Academy of Graphic Design reserves the right to record and retain a student's course work, tutor feedback and results on the company's administration system.

    22. The student agrees to adhere to all of the Australian Academy of Graphic Design's QA Policies and Procedures available to view within the Online Learning Centre. The Australian Academy of Graphic Design reserves the right to amend policies and procedures without prior notice. It is recommended that students periodically review these.

    23. The student agrees with the privacy policy which we publish on the website and outlines in more detail our use of your data. The Australian Academy of Graphic Design reserves the right to amend the policy without prior notice in line with relevant legislation.

    24. The Australian Academy of Graphic Design reserves the right to take photographs of students and student work in class and on class trips for use internally and to post on the Student Forum and on the Australian Academy of Graphic Design's closed social media platforms.

    25. The Australian Academy of Graphic Design reserves the right to amend and/or update these Terms and Conditions. It is recommended that students review these Terms and Conditions upon enrolment and through the Online Learning Centre.

    26. Where applicable, promotional discounts apply to all new enrolments of all courses offered by Australian Academy of Graphic Design. Promotional discounts are not valid for any additional fees, materials, or certifications purchased separately.

    Work Placement Terms and Conditions

    1. Work placements are available to all graduates of the Professional Certificate and CUA50725 Diploma of Graphic Design. Information on placements is available on request from the Australian Academy of Graphic Design.

    2. Students must have a CV ready to send to the Australian Academy of Graphic Design Work Placement Coordinator. The Work Placement Coordinator will then work with the student to develop their portfolio.

    3. All work placements are guaranteed within set cities. These cities are Melbourne and Sydney. Every effort will be made to facilitate requests for a work placement outside of these areas but it cannot be guaranteed. Students must be eligible to work within the area of the work placement offered. It is not the responsibility of the Australian Academy of Graphic Design to determine the eligibility of students for work placement nor to arrange work visas.

    4. The Australian Academy of Graphic Design aims to place a student within six weeks of finalising their CV and portfolio.

    5. The Australian Academy of Graphic Design must be informed of any unavailability during the work placement period - holidays, other work and family commitments etc., that might impinge on the student's ability to accept certain posts.

    6. Students have three months after graduating to put themselves forward for work placement.

    7. Work placement payment is at the discretion of the company that is hiring the student. The position may be paid, unpaid, or have travel expenses covered. The student will need to ascertain these details at the time of interview with the company.

    8. Work placements can take place with a variety of different organisations or individuals.

    9. As good work experience and work placement opportunities are in high demand the Australian Academy of Graphic Design requires students to reply to any offers promptly. We will notify the student by email and/or telephone. If an offer is not responded to within 48 hours it is relinquished and the student will be removed from the listing.

    10. If the student fails to attend a scheduled interview or appointment, without good or sufficient reason, they will not be eligible for any future positions.

    Class Trips Terms and Conditions

    1. The student recognises that the Australian Academy of Graphic Design assumes no responsibility for any damage or injury that may be caused by the student, the employees and contractors of the Australian Academy of Graphic Design or any third party that may result from the student's participation in any class trip organised by the Australian Academy of Graphic Design.

    2. These terms and conditions release the Australian Academy of Graphic Design from any liability, personal injury, death, property damage, destruction of property, that may be the result of the student's participation in any class trip.  

    3. The student releases and discharges the Australian Academy of Graphic Design, its employees and contractors, from any claim, including legal costs associated with any claim, which may arise from the student's participation in any class trip organised by the Australian Academy of Graphic Design, its employees or contractors.

    4. Where a student participates in a class trip, he/she will be participating in the class trip of his/her own free will.

    5. The student confirms that he/she is 18 years or older.

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